Recent Posts

Who Do I Call If I Notice Water Damage After A Storm?

7/22/2022 (Permalink)

Kitchen After Demolition Fire & Water - Cleanup & Restoration (619) 435-0365

With the possibility of rain coming up in a couple of months, it's important to know what to do if you notice water damage after a storm. 

Unfortunately because it's rare to rain in San Diego, one doesn't notice a roof leak until it's too late.  SERVPRO of San Diego Bay SW/Coronado will always provide a free inspection.  Listed below are a couple of our latest reviews.  SERVPRO of San Diego Bay SW/Coronado is happy to share we have reached sixty 5 Star Google Reviews. 

Google Reviews

"Great experience! They arrived same day we discovered leak and called for help. Work was performed professionally and expeditiously. Cost was very reasonable. Highly recommend!!"-Rebecca R. 

"Very professional business. They went above and beyond."- Beatrice M. 

"Very great experience very punctual and clean working guys would highly recommend." -Angel C

Five Star Customer Service

7/20/2022 (Permalink)

We are Open Sign Fire & Water - Cleanup & Restoration 24/7 (619) 435-0365

When most people experience a water damage loss the first thing they do is contact their insurance agent.  Once SERVPRO of San Diego Bay SW/Coronado arrives, we will explain to you step by step on what to expect next.  

SERVPRO of San Diego Bay SW/Coronado prides ourselves in communication and being a point of contact for both our client and the insurance company.  

Listed below is our latest google review.  Please click on the link below to read what clients have said about working with SERVPRO of San Diego Bay SW/Coronado.  

Google Reviews

"Johnny was great, responsive, and a subject matter expert in his field! Working with insurance can be confusing and stressful, and he was with me every step of the way. He and his team made this a seamless process, highly recommended!" 

San Diego Earthquake

6/17/2022 (Permalink)

Fire Department Trailer Fire & Water - Cleanup & Restoration 24/7 Emergency Service (619) 435-0365

In the event of an earthquake, secured gas lines are likely to become dislodged, leaving natural gas exposed and possibly resulting in a fire. When it comes to fire safety and earthquake preparedness, having a shut-off valve installed on your natural gas line or propane gas can help prevent fires and should not be overlooked when it comes to earthquake safety. Keep reading for more earthquake safety tips.

Evaluate Your Property’s Risk of Damage

  • If the facility is located in an earthquake-prone area, the gas lines should be properly braced and equipped with proper safety devices. Because most gas or propane lines are rigid, they can be torn from their connection points during an earthquake.
  • A broken gas or propane line creates the potential for a fire or explosion.
  • Fire following an earthquake is a frequent source of property damage that can be reduced by taking the proper steps before an earthquake strikes.
  • Safety shut-off valves will stop the flow of gas when they sense a problem. 

Please click below for more safety and prevention tips.

CDC Natural Disasters and Severe Weather

Commercial Properties In San Diego

6/17/2022 (Permalink)

Extracting Water Caused By Water Heater Have Water or Flood Damage? Call Us Today- (619) 435-0365

SERVPRO of San Diego Bay SW/Coronado is grateful to have a relationship with a number of property management companies in and around San Diego County.  

We take pride in working with all parties involved during a water or fire loss.  When a property manager is involved there are times you can also have the homeowner, tenants, and insurance company to communicate with. 

SERVPRO of San Diego Bay SW/Coronado will provide daily updates to all parties involved, so that there are no surprises.  Listed below is a link to a 5 Star Google Review from a property manager whose tenants experienced water damage from a water heater in San Diego, CA. 

Google Reviews

"Awesome response. We had a water heater that leaked, went unnoticed until the laminate flooring started bubbling up.  SERVPRO came in and removed all the affected pieces and dried it up asap.  Definitely will use them again." 

Do I Need Flood Insurance In San Diego?

6/17/2022 (Permalink)

SERVPRO of San Diego Bay SW/Coronado Van Have Storm or Flood Damage? Call Us Today (619) 435-0365

There basically are two insurance policies that deal with a homeowner's damage due to water -- a flood insurance policy and a homeowners insurance policy. Losses not covered by one of these policies may be covered by the other. Knowing the losses to which your home could be exposed will help you decide whether to buy one or both of these insurance coverage. 

IICRC Standards

While insurance policies may differ in the coverage provided from homeowner to homeowner, there often are basic features common to all policies. You should ask your insurance agent or insurance company about the specifics of your insurance policy. In the meantime, the Insurance Information Network of California offers the following general information based on standard insurance policies.

Flood Insurance

As the name implies, a standard flood insurance policy, which is written by the National Flood Insurance Program, provides coverage up to the policy limit for damage caused by a flood. The dictionary defines "flood" as a rising and overflowing of a body of water onto normally dry land. For insurance purposes, the word "rising" in this definition is the key to distinguishing flood damage from water damage. Generally, damage caused by water that has been on the ground at some point before damaging your home is considered to be flood damage. A handful of examples of flood damage include:

  • A nearby river overflows its banks and washes into your home.
  • A heavy rain seeps into your basement because the soil can't absorb the water quickly enough
  • A heavy rain or flash flood causes the hill behind your house to collapse into a mud slide that oozes into your home.

Flood damage to your home can be insured only with a flood insurance policy -- no other insurance will cover flood damage. Flood insurance is available through your insurance agent, insurance company or local Federal Emergency Management Office (FEMA). To determine if your home is located in a flood plain, contact your county planning office. If you are living in a flood plain, flood insurance may be an excellent purchase.

Homeowners Insurance

A homeowners insurance policy doesn't provide coverage for flood damage, but it does provide coverage for many types of water damage to your home. Just the opposite from flood damage, for insurance purposes, water damage is considered to occur when water damages your home before the water comes in contact with the ground. A few examples of water damage include:

  • A hailstorm smashes your window, permitting hail and rain free access into your home.
  • A heavy rain soaks through the roof, allowing water to drip through your attic or ceiling.
  • A broken water pipe spews water into your home.

Even if flood or water damage is not covered by your homeowners insurance policy, losses from theft, fire or explosion resulting from water damage is covered. For example, if a nearby creek overflows and floods your home, and looters steal some of your furnishings after you evacuate, the theft would be covered by your homeowners insurance because it is a direct result of the water damage. However, the flood damage would be covered only if you have flood insurance.

What Should I After A Fire?

6/2/2022 (Permalink)

SERVPRO Sign Fire or Smoke Damage? Please Call (619) 435-0365

SERVPRO of San Diego Bay SW/Coronado understands the stress that comes after a fire.  Once the fire is put out, a lot of clients have  questions on what the next step is.  After any fire damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Change HVAC filter.   

      Fire Victim Resources

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.

Water Damage San Diego

5/31/2022 (Permalink)

SERVPRO Truck and Vans Fire & Water - Cleanup & Restoration (619) 435-0365

This client had a pipe burst in her home in San Diego, CA.  Due to the number of rooms that were affected, a storage POD was required, so that that the family's personal belongings could be stored.  

SERVPRO of San Diego Bay SW/Coronado is a preferred vendor with all major insurance carriers, including Farmers, who was the carrier on this particular job.  

We were able to coordinate with the adjuster and communicate with the client every step of the way.  The client was happy with the work we did and was kind enough to leave us a 5 Star Google Review. 

5 Star Google Reviews

"Our house was damaged by water and mold due to several plumbing issues. SERVPRO made this very difficult situation manageable. They handled everything with care, respect and professionalism. They were diligent in communicating an update during every step of the process. So happy to have been able to count on their exceptional service." -Vivian 

 

Proactive Viral Pathogen Cleaning

5/31/2022 (Permalink)

We Are Open Sign Have Questions? Call Today (619) 435-0365

SERVPRO of San Diego Bay SW/Coronado has a team of professionals that are trained in adhering to the highest cleaning and sanitation standards. 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus.  Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims.  While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC.  

CDC Guidelines 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum.  These same surfaces are mentioned in the CDC's guidance for commercial spaces as well.  

If you are ready to not only help keep your customers and employees safe but to communicate that you've chosen a higher standard of clean please give us a call.  

Should I Schedule a Free Inspection?

4/28/2022 (Permalink)

Water Meter Want to Schedule a Free Inspection? Please Call (619) 435-0365

SERVPRO of San Diego Bay SW/Coronado has a reputation of doing good and honest work.  We know that sometimes filing a homeowners insurance claim can raise your premiums, which is why we are happy to provide a free inspection if you suspect water damage in your home or business.  

IICRC Standards

Below is a testimonial from Pamela in San Diego, CA

"Just wanted to let you know that I was very pleased with your recommendation of Mike at SERVPRO of Coronado. He inspected my downtown unit Monday and let me know there was no longer any moisture, it was completely dry, and that there was actually no need for his services. He was also able to recommend a company to test my air quality. It's unusual to find a contractor that doesn't try to sell you on something unnecessary. I would certainly recommend Mike to your other clients." 

San Diego Fire Season

4/28/2022 (Permalink)

SERVPRO tent in Imperial Beach Concerned About Fire or Smoke Damage? Please Call (619) 435-0365

SERVPRO of San Diego Bay SW/Coronado is looking forward to spending time at our beautiful beaches this summer.  Unfortunately it's also getting closer to fire season, which is always a concern in San Diego, due to the lack of rain. Listed below are some tips in preventing accidentally finding carelessly dumped hot coals.  

San Diego Burn Institute 

  • Always wear sandals or shoes getting to and from the beach to avoid hot, buried coals. 
  • Be aware of tar and hot coals from the fire rings on the beach.  
  • Only dispose of hot coals in proper containers; do not cover hot coals with sand! Buried coals remain hot for up to 24 hours and may cause a serious burn injury to an unsuspecting beachgoer.  

SERVPRO of San Diego Bay SW/Coronado spends a lot of time at the beach during the summer.  As the beaches slowly begin opening up, we hope everyone enjoys and stays safe this summer.