What our Customers say...


"Mike was so courteous and professional. He was quick to respond and helped me understand the process from start to finish. He also got out to my house the same morning I called him and they began work right away.  I'm so happy with the amazing service we received!" 

"Scott's team was amazing! Very professional and kind. You feel you are dealing with friends.  They checked my ceiling and gave me an estimate, and started promptly the next day.  They realized I had cancer and they provided a HEPA device to suck all the dust and odors and they did not want to charge me for that.  They came 2 days later and removed all the equipment and left everything as clean as a whistle.  The team was very engaging and explaining step by step all that they did.  I was very impressed with their attitude and professionalism.  I would use them for any future projects and would 150% recommend them to any friend or relative."

"It's a terrifying thing when you wake up in the morning and go out into the hallway and find you are standing in 3" of water soaked carpet, on the 2nd floor of a wood building. I was recommended by the local plumber who came and discovered the cause to contact SERVPRO which I did immediately. Within hours the response was overwhelming. I opened the garage door and 7 or 8 techs carrying blowers and vacuums came sweeping in. It felt good as a small business owner in San Diego to feel like Mike Barsnica and the crew had my back. They knew what to do, and did it immediately. And calmed my nerves, no small feat! Lol. Mike kept me informed through the entire process and worked around the fact that I needed to stay here during every day of the clean up, demo to finish. They gave me enough space to make it work. It was not an easy, or fun process, but the managers and crews were all top notch. I deal with the HVAC trades in my business life everyday, for 30 years. I notice a high level of professionalism when I see it. Can't recommend you folks enough. Thanks for giving me my home back." 

"SERVPRO helped me out big time! Johnny was excellent to work with." 

"Johnny at SERVPRO is wonderful to work with. Him and his team are extremely professional and easy to work with. They do great quality work." 

"SERVPRO came out within an hour to remedy water damage from condo unit above. Removed the affected area and cleaned up perfectly. Used dryers over the weekend to enable repair of drywall. All personnel were courteous and professional. Could not ask for better service."  

"They did a great job, great communication, would recommend them to anyone." 

"Awesome response. We had a water heater that leaked, went unnoticed until the laminate flooring started bubbling up. SERVPRO came in and removed all the affected pieces and dried it up asap. Definitely will use them again." 

"What a team! These guys at SERVPRO really know what they are doing and talking about. They work efficiently and kept us updated every step of the way. I couldn't ask for a better team to handle the clean up and repairs to our home. They worked with us to make sure we had a place to stay while our home was under renovation and really seemed to take genuine interest in our well being. I would definitely recommend their services to any and everyone. Thank you guys for your hospitality and your updates every step of the way." 

"This company is absolutely the best, their employees? Are awesome!!! Everyone in this team went above and beyond the scope of any company.  We work for a new home builder and we needed to move our sales office temporarily to an open garage. I called SERVPRO and asked about a plastic cover, without hesitation they said they could help. I did not have a budget approved so these guys came in and did it for free. All they wanted in return was a referral with our current and future homeowners. Imagine what they will do for you...I highly recommend this company and this team. Everyone was courteous, professional and knowledgeable in their trait. Thank you once again from the team at Carriage Hill, new homes in Bonita, California." 

"Johnny is very personable. They were prompt, professional and friendly.  Definitely recommend this company and their service." 

"Called SERVPRO last Friday morning and within an hour Scott T, one of the owners and his crew (Johnny and Ryan) showed up, assessed the damage, thoroughly explained their plan and how they could help us.  Scott C did a great job removing the drywall and setting up the fans and tenting in the garage.  Ryan came out and checked the equipment and the drying progress each day.  From start to finish Johnny was a great liaison with the insurance company.  This group was professional in every way from first contact to work completed to cleanup.  I can't say enough good about my experience with SERVPRO of San Diego Bay SW/Coronado." 

"Scott and his team did a great job! They were responsive, on time, professional and kept my home feeling safe even while performing water damage clean up.  He organized abatement for us as well making this process much simpler for us during an unexpected time.  Definitely recommend working with this team!" 

"SERVPRO responded to a slab leak at our home. Scott was very informative throughout the process. The crew was always on time and they did a great job. They also communicated and explained the entire process. I would highly recommend SERVPRO."

"Everyone was very nice and professional and they took care of everything. It was very easy. I didn’t have to do much. They moved all the furniture and packed up my stuff. They arranged for a pod and they said when my house was finished they would come back and put stuff back in the house." 

"I cannot say enough good things about the SERVPRO SW Bay/Coronado team. Scott & Johnny came to my house for a water damage issue on New Year’s Eve and told me exactly what they would need to do. They were always right on time, cleaned up better than how they found it and did an excellent job of solving my water issue. They also connected me to an equally amazing contractor to help put my kitchen back together. I’m so thankful I found them and will continue to highly recommend them to all my friends and family." 

"Johnny with SERVPRO is so honest and genuine! He responded to my inquiry quickly and went above and beyond with advice for a friend of mine that has been dealing with water damage and an unresponsive landlord.  I would recommend SERVPRO to anyone experiencing water damage or with restoration needs." 

"The team at SERVPRO Coronado is professional, courteous and attentive. They work hard to provide excellent customer service. I highly recommend calling them for your next project. Working with SERVPRO on jobs has always been smooth and easy. I wouldn’t hesitate to call them for a personal matter."

"I scheduled them to check an area of our kitchen for moisture. They showed up on time and they were informative and helpful. I would highly recommend them."

"The team did a great job! Very thorough and professional! Would highly recommend them and already have. In an emergent situation, they responded quickly and knew exactly how to handle the water damage. They were there through the entire process and always available. 100% satisfied!"

"Would recommend SERVPRO to anyone! Amazing work!"

"SERVPRO of San Diego Bay SW/Coronado provide excellent customer service and quality work. I’ve referred clients to them and have always received positive feedback during and after the process. Johnny and his team are professional and responsive throughout the process."

"I have a 20K sqft office building. We had a COVID positive test by one of our employees. Scott and Johnny were fast, professional and affordable. They were able to get my office cleaned and sterilized with no down time for my business. Thank you guys. You are a life saver."

"The SERVPRO team was outstanding. They were on site in an hour and a half from submitting my claim to our insurance co. Extremely punctual, responsive, and worked with our tenant/property management co to facilitate. They will be first call for any of our property damage needs."

"Mike and Scott were great. Very professional. Scott was able to help me navigate the mold removal, put back our furniture, and help me deal with insurance. It was nice having them on my side when it came to dealing with the insurance company. Thanks again."

"It’s so hard to find great service, great prices and people who actually know what they’re doing these days. I can’t speak more highly about the experiences I have had in the past using SERVPRO. I’m a local real estate agent and having good quality people in your contacts, who you know do an excellent job is a must. I have had positive experiences personally with SERVPRO and that’s why I recommend them to any of my clients who need their services. Peace of mind and great service."

"We were in an emergency situation and needed new floors and a deep clean of our entire house in short time. They came in and packed everything out of our house and into PODS for the flooring. All the old flooring throughout the house was ripped up and hauled off and the new flooring went in without a hitch. They arranged painters to attend to two rooms that needed fresh paint after much hole repair and patching. Finally, everything was moved back into our house. Every item and surface space was cleaned and sanitized. Our air was sanitized and our house was spotlessly clean when we came home. Everything was done with great care and on time, beautifully. We highly recommend Mike, Scott and the whole team there!"

"Our SERVPRO team was OUTSTANDING!  They were extremely knowledgeable and gave me advise on certain issues I was unknowing to.  I feel so fortunate because I couldn't have been given a better team.  I will only ever recommend SERVPRO to anyone needing their assistance!"

"I am very happy with my experience with SERVPRO of Coronado.  Scott and his crew did work for me after a leak in a bathroom.  Communication was prompt.  They showed up on time, every time.  They knew exactly what to do to rectify my situation.  They did everything above and beyond.  I always felt supported, even in a time when I didn't know what to do next.  I hope to never need them again, but I wouldn't hesitate to contact them in the future if needed."

"I have been working with SERVPRO for almost a year now.  Every time one of our clients works with them we hear the same response "WOW".  Not only do they go in fast and repair what to some people is the worst damage they have seen in their home, but they make our clients feel better and are there for support.  They make the worst day into a hopeful one.  Greatly recommend their service to anyone in need.  Johnny has been amazing to all our clients because he is friendly, honest and empathetic with them.  Thank you!"

"We had a leak in our children's room and I had no idea what to do or how to go about getting someone to fix it.  Called SERVPRO, Johnny came our free of charge to assess the damage.  He identified the source of the leak and even made sure I understood what needed to be done.  Very grateful to them and the piece of mind they provided me!" 

Scott and Mike are the owners and they both run every aspect of the business. True professionals and hard working guys! I highly recommend them for water damage, mold growth or anything you need for restoration of your home!

I’m very happy with the service I received from SERVPRO. I was treated with respect and everything was handled in a very professional way. The most important part was the way the SERVPRO team were able to accommodate their work schedule since my work schedule is from 6:30 to 6:30 all week. If I have the opportunity, I will highly  recommend SERVPRO . Thank you SERVPRO!

These guys are awesome! They have a very knowledgeable, professional and friendly crew.  Johnny was quick to respond to my request and made the whole process simple and easy to understand and their tech Scott is awesome at what he does and knows a lot about the mold remediation process.  Highly recommend!

Excellent service! Scott came by every day during the dry out of my bathroom after the shower valve broke inside the wall. He also called several times and gave me great advice. He was at our house when two other cleanup companies came to remove debris and explained my damage to them. He is VERY professional!! We wish we could call him for any problems around the house.

HIGHLY HIGHLY RECOMMEND! SERVPRO of Coronado responded to my call on Friday evening and was at my house within an hour after an unforeseen leak occurred in my second story master bedroom.  On the initial call, we were advised what actions to take right away before they arrived.  Once at our home, a survey or the area where the leak as well as adjacent walls and floors occurred, and a recommendation for a dry out was implemented.  We were in very active touch via text throughout the weekend to monitor the progress and 2 additional visits occurred the following week to determine the progress.  Ultimately a dry out was all we needed and SERVPRO's immediate response helped save us thousands of dollars as well as an insurance claim for damage.  We were so impressed with their professionalism, customer service, expertise and response time.  Of note, this same chapter of SERVPRO responded to another serious water damage issue that occurred in our prior home a couple of years ago, and I was equally impressed with their service.  Will always use and recommend in the future if need be.

Outstanding company that was very professional and responsive to my needs. Not every day I have a roof leaks and SERVPRO understands this! Recommend to all who may need this kind of service.

I was referred to SERVPRO when my water heater blew in the garage, and the water leaked inside the walls. Scott came in, explained everything in details, and checked for wet spots inside the wall and floor.
All employees were very polite, always on time, and left the place very clean. In the end, they did a great job, and I will definitely use them again if I ever need (I hope I don't!).
Before hiring any water damage restoration service in San Diego, I highly recommend you speak with Scott.

Staff is professional, task oriented and respectful. They explained what they would do. I will certainly recommend SERVPRO to others.

Highly recommend SERVPRO of Coronado / San Diego Bay SW. Every member of this team has impeccable integrity. Always willing to go above and beyond for their clients. They always keep a strong line of communication open. In emergency situations, these are the guys you will want working on your behalf.

Johnny and Mike could not do enough to help me when I had a burst water pipe. They were the first to identify the problem and were sympathetic to my plight. They left everything clean and were very courteous.

I was beyond thrilled with SERVPRO. My water heater burst and flooded my sons room and my storage room. I had never dealt with water damage before and had never filed a homeowners claim before. They really helped walk me through the process, what my options were, and helped me make informed decisions. They were very responsive, always on time and provided a great service. Everyone I interacted with was so professional and helpful. So appreciative for all their help.

This company is quick and responsive, as well as diligent to their efforts to restore not only your home, but your lives, back to normal! I would recommend them for any and all emergency services!

Happy with the work of SERVPRO of Coronado / San Diego Bay SW. Would recommend to anyone who has water damage.

I was really impressed with the work they did in my house, they are fast, professional and trustworthy people to work with, thanks Johnny and Martin.  I truly recommend this company.

Late on a Sunday afternoon my downstairs was flooded with water and raw sewage from an apparent blockage in the city sewer system. Within one hour of calling Scott Tomsey at SERVPRO of Coronado/San Diego Bay SW he and his team were already at work removing all water and contaminates and rescuing my property from further damage. Their quick response and action allowed me to stay in my home while repairs are being made to restore my property to its previous condition, which would not have been possible without their timely response and hard work on a Sunday night.

We had water in our San Diego home last month. Scott and his team at SERVPRO were great to work with as they were professional, kind, and courteous. They reassured us with their knowledge and expertise. We couldn't be happier with the outcome. 100% recommended!

The team worked efficiently and cleanly. The management team was incredibly insightful and provided excellent communications.

Johnny has always been so great to work with! These guys know how to work with the insurance companies so that you don’t need to deal with them and also have awesome customer service!

Scott and Martin from SERVPRO Coronado were great. They are efficient, fast and really professional. They were always on schedule and patient to explain everything about the situation and process for the walls to dry. If a water leak happens again I will call them back. Thank you !

SERVPRO was incredible. We had a mold situation and they resolved the situation in a timely manner, with top notch professionalism. And they kept the remediation cost within the estimate they quoted, which was reasonably priced for the job. And most importantly they did a very good job, completing the project within the time they said. I worked with Scott Tomsey. He was very knowledgeable. He eased our concerns and timely responded to each of my questions. A true professional. They clearly take great pride in their work, and get the job done right.

SERVPRO of Coronado was professional and thorough, showing concern for my family during every step of the cleaning.  I would definitely use them again and recommend them to others.

I couldn't be more happy with Scott and SERVPRO. We had an emergency after the flooding in Coronado and Scott was immediately on it! So professional, gave great advice, and worked quickly and professionally so our tenant could move back in as soon as possible.

We had a wonderful experience with SERVPRO and it's owner, Scott. We called Scott after discovering a flood in the crawl space under our house. He was very nice and was over to our house within 20 minutes! He surveyed the damage and gave us his honest, professional opinion. We felt he was very trustworthy and there was no question that he knew his stuff. We also appreciated the willingness to work in a 24" crawl space. We proceeded with his recommendations and everything is working perfectly now.
The plumber he recommended was also very reasonably priced, quick, and professional.
Hopefully we never have another flood but if we do we will definitely call Scott!

SERVPRO did an amazing job, they treated our family with respect, answered all our questions and were very thorough with resolving any issues. They were great at making a bad situation manageable and walked us through all the steps explaining everything along the way. I really appreciate all their help and efforts to help our family through a difficult situation, they made the process so much easier and bearable, we are very grateful for all they did for us. Highly recommend them.

Thank you SERVPRO! Getting a call that one of our rentals was two inches under water was not something we looked forward to but knowing one call to SERVPRO would help us get this mess under control. Sure enough, they showed up and from beginning to end we had excellent and professional service. They dealt with insurance company, demolition, repair, keeping us informed every step of the way.  We hope not to need their services again, but if we do, they definitely are out go to! Thank you for the awesome job y'all did!

Responsive, professional, always on time, great follow up, absolutely know all the intricacies and details of their business.  These guys are experts who are proactive, listen and explain everything and then do it right.  They know how to work with insurance companies.  They referred me to a company for a portion of the demo that was able to save my entire kitchen counter top.  The best.

I had Scott from SERVPRO out to my house to dry out and clean up after a water pipe leak in my bathroom. He had come out to address my issues immediately. They set up all the equipment to dry out my walls and floors. It was all dry after about 2 days. They also made sure there was no moisture left in the walls. Very professional service, and they have gained a customer for life. All though I hope to not have any more water leaks! But if I do, they will be the first ones I call!

Unfortunately we had a drain leak in our bathroom wall. SERVPRO was responsive, professional, provided quality work, and finished in a timely manner. I would definitely recommend SERVPRO for your restoration needs.

It's very rare for me to write a review, but when I encounter the outstanding service that I received from Scott and his team at SERVPRO, I feel that it warrants the time.  

My upstairs neighbor had a water leak, which ended up coming through my ceiling, damaging my drywall and soaking the wood frame.  I had no idea what steps needed to be taken or where to begin.  Both my insurance agent and my neighbors highly recommended SERVPRO, and I can see why.  They not only walked me through the entire process, exceeding their services, they also helped me to arrange for the drywall and painting. Their service was impeccable, they always gave a very tight window of when they would show up, and were never late.  They were quick, friendly, clean, officiant, they listened to me and were extremely reassuring.  I give them a solid 10!

Have you just been wiped out? Then you'll want Scott - NOW. I'm writing this three days into a major flood, and on a weekend- Scott has been here everyday as well as tending to other customers at the same time! I am extremely impressed with his and his crew's work ethic. I'm going through this flooding issue a second time in about a year (due to the city's crappy infrastructure) - and SERVPRO has been an actual dream to work with. These guys had me dug out, mud'ed out, washed, and in the process of drying before anyone else on the street! Like I said, they are still working on my place as I write this - but the care & professionalism by Scott & crew has been so impressive that I just had to write this. THANK YOU SCOTT & SERVPRO TEAM!!

SERVPRO of Coronado / Imperial Beach / National City did a very professional job with our recent flood. They were very good at communicating each step of the process so I knew what was going to happen, when and why. Please know that all Water/Fire mitigation companies and franchise are "not equal". There is a BIG DIFFERENCE in level of professionalism, so I would really recommend you call SERVPRO of Coronado/Imperial Beach/National City before you make any decisions with other vendors.

Scott was amazing.  We had a pipe burst in our house and while the experience of it could not have been worse, Scott and the SERVPRO team could not have made it any better.  The team was courteous, helpful, and went above and beyond.  Scott's concern for the health and welfare of our family was incredible.  Thank you so so much for a job well done!

The condo next door to me had a flood the water from their flood found its way into my condo's walls and floor. SERVPRO was called in for emergency help. They worked neatly and efficiently to help me regain control of my home. Their concern for the health and safety of my dog and myself was outstanding. Thank you SERVPRO of Coronado / Imperial Beach / National City for a great job in completing the restoration of my home.

"Just wanted to let you know that I was very pleased with your recommendation of Mike at SERVPRO of Coronado. He inspected my downtown unit Monday and let me know there was no longer any moisture, it was completely dry, and that there was actually no need for his services. He was also able to recommend a company to test my air quality. It's unusual to find a contractor that doesn't try to sell you on something unnecessary. I would certainly recommend Mike to your other clients."

SERVPRO was very kind and professional. Mike always was willing to explain the process and provide updates throughout the process. They were very understanding of my work schedule.

I could not have asked for better, more professional, and friendly service. Thank you!

Service was great, employees were very kind and courteous.  I hope I never need them again, but if I do, I will definitely call them again.  

I would highly recommend. Very pleasant to have in my home. Work was up high standards.  Happy I called them!

They were very responsive, thorough, follow up and communicated often and clearly!

I could not be happier with SERVPRO.  We had a flood so they came and packed everything up and took it off site until all the work was completed.  They removed cabinets and drywall, then sanitized everything. Then they brought everything back, they even stayed and helped unpack it all. Very professional and friendly.

SERVPRO Coronado is excellent.  The recent storms cause damage to my roof and the interior of my home.  SERVPRO Coronado is professional and organized. I felt confident knowing that they had my best interest in mind and made quick work of the damage, and left my home clean and safe.

Completely satisfied with my SERVPRO experience!!! They came out to my property within a timely manner and were able to take care of my water damage/ mold situation. Team members were very polite and knowledgeable, being able to answer all my questions.

Thanks again for the help!

Wonderful to work with! Scott and his team are very knowledgeable and easy to work with. Highly recommend working with them!

Mike and his team are professional, on time, helpful and a pleasure to work with. 
In a business, where clients are generally going thru an expected loss or damage, Mike's team makes it as seamless as possible.  A true professional.

SERVPRO Coronado/IB/National City was punctual, efficient and thorough.  This is a very professional office.  We will definitely call them again if the need arises. 

SERVPRO of Coronado / Imperial Beach / National City helped me with an extensive post-fire pack-out and cleanup. I could not have been happier with the professionalism and thoroughness of this specific branch of SERVPRO. I feel confident that whatever aspect of service for you they undertake, they will make sure that it is done right and that you are satisfied. I do not think that I have ever been happier with a service company. I wish them all well because they are THE BEST!

Many thanks to SERVPRO of Coronado / Imperial Beach / National City team for putting us at ease and a job well done. They were very professional in every aspect of their performance, but especially in the way they treated our home and us. Their dress code, teamwork and excellent customer service did not go unnoticed. WAY TO GO! We'll not hesitate to refer you to our friends and others.

Responsive, professional, always on time, great follow up, absolutely know all the intricacies and details of their business. These guys are experts who are proactive, listen and explain everything and then do it right. They know how to work with insurance companies. They referred me to a company for a portion of the demo that was able to save my entire kitchen counter top. The best.

This team provides EXCEPTIONAL service!

Mike and his team were great to work with and very professional. I am very satisfied with the work performed.

Simply put, a great job was done at my home by a GREAT team!

Mike and his team were outstanding and kept me informed! I would recommend them to everyone in need of service.

SERVPRO of Coronado / Imperial Beach / National City was top notch in every way. They listened and worked with me and ultimately solved my problem at a much lower cost than other vendors had quoted me. This team is truly outstanding in every aspect of service. Excellent job!

"When SERVPRO of Coronado / Imperial Beach / National City arrrived, water was still leaking into our bedroom from an unknown source. They were able to help us immediately by extracting the standing water and recommending a plumber to stop the leak. They stayed until the plumber arrived and then immediately went about drying out our house. We were very pleased with the speed and level of service we received from them. Outstanding work by a great team".

"My wife and both work 3rd shift, so we really appreciated SERVPRO of Coronado / Imperial Beach / National City working with our schedules. Their knowledge and professionalism really helped put us at ease with the water damage we recently had at our home. We would definitely recommend them to our friends"

"We had a large water damage last month, and SERVPRO of Coronado / Imperial Beach / National City did exactly what they said they were going to do. They communicated with us clearly throughout the process and because of that, our church was able to re-open on schedule."

"SERVPRO of Coronado / Imperial Beach / National City arrived late on a Friday night and worked through the weekend putting our home back to normal. We would definitely recommend this particular franchise to any friends or family that experience a water damage in the future."

"We were very pleased with the level of service provided by SERVPRO of Coronado / Imperial Beach / National City on the water damage at our home last month. They made dealing with a tough situation a lot easier."

"SERVPRO of Coronado / Imperial Beach / National City was an absolute pleasure to deal with. It was a very difficult situation with family arriving into town soon. Simply put, they know their job and they do it very well"

"SERVPRO of Coronado / Imperial Beach / National City did an excellent job on the recent water damage we had at our home. They really listened to our concerns and did a great job of communicating with us throughout the process."